Privacy Policy

Last updated: September 28, 2026

Who we are

This website is operated by Ascend Elevator Solutions, LLC (“Ascend Elevator,” “we,” or “us”), 115 54th Ave E, Fife, WA 98424.

Information we collect

We collect the information you choose to send us through our contact and quote request forms, such as:

• Your name, company or organization, email address, and phone number
• Property details, such as building name, address, access instructions, and on-site contact
• Equipment details and a description of the service you're requesting

Like most websites, our hosting provider automatically records basic technical information when you visit, such as your IP address, browser type, and the pages requested. This is used for security and to keep the site running reliably. This website does not use advertising or analytics cookies.

How we use your information

• To respond to your questions and service requests
• To prepare quotes and schedule and provide elevator service
• To keep records of requests and communications
• To protect the website and our forms against spam and abuse

How your information is shared

We do not sell your personal information. We share it only with service providers that help us operate this website and deliver form submissions to our team (for example, our website hosting, email delivery, and text-message alert providers), who process it on our behalf, or when required by law.

How long we keep it

We keep form submissions for as long as needed to respond to you, provide service, and maintain reasonable business records.

Your choices

You can ask us to access, correct, or delete the personal information you've sent us by calling (253) 330-2025 or writing to us at the address above.

Children's privacy

This website is intended for businesses and adults and is not directed to children under 13.

Changes to this policy

If we update this policy, we'll post the new version on this page with a revised date.